1. Acceptance of Terms
By accessing or using KnowSphere (the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must not access or use the Service. We may update these Terms from time to time, and your continued use of the Service following any changes constitutes acceptance of the new Terms.
2. Eligibility
You must be at least 13 years old to use KnowSphere. By using the Service, you represent and warrant that you meet this eligibility requirement and that you have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
3. Account Registration
To access most features of the Service, you must create an account. When registering, you agree to provide accurate, current, and complete information and to keep your account information updated. You are responsible for safeguarding your password and for all activity that occurs under your account. Please notify us immediately if you suspect any unauthorized access to your account.
4. Course Enrollment and Access
Course enrollment grants you a personal, non-exclusive, non-transferable, and revocable license to access the course content for your own educational purposes. Enrollment is for individual use unless a team or enterprise plan is explicitly purchased. You may not share your account credentials, redistribute course materials, or permit others to access courses through your account.
5. Payments and Refunds
Paid courses and subscriptions are billed through our third-party payment processors. Prices are displayed in your local currency where available and may change without prior notice. We offer a 30-day money-back guarantee on course purchases; if you are not satisfied, contact our support team within 30 days of purchase for a full refund. Subscription fees are non-refundable except as required by law.
6. Intellectual Property
All content available through the Service — including videos, lesson text, images, code samples, quizzes, and course materials — is owned by KnowSphere or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, publicly display, or create derivative works from any course content without our prior written consent.
7. User Conduct
You agree not to use the Service to engage in any unlawful, harmful, or abusive activity. This includes, but is not limited to: harassing other users, posting offensive content, attempting to gain unauthorized access to the Service or its systems, scraping or harvesting data, reverse engineering the platform, or using the Service to compete with KnowSphere. We reserve the right to investigate and take appropriate action against any suspected violation.
8. Termination
We may suspend or terminate your account at any time, with or without notice, if we reasonably believe you have violated these Terms or if continued provision of the Service to you is no longer commercially viable. You may stop using the Service and close your account at any time. Upon termination, your right to access paid course content will cease, except where otherwise required by applicable law.
9. Disclaimers
The Service is provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components, nor do we warrant the accuracy or completeness of any course content.
10. Limitation of Liability
To the maximum extent permitted by applicable law, KnowSphere and its affiliates, officers, employees, and instructors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service. Our total cumulative liability for any claim relating to the Service shall not exceed the amount you paid us, if any, during the twelve (12) months preceding the claim.
11. Changes to Terms
We may update these Terms from time to time to reflect changes in our practices, the Service, or for legal, operational, or regulatory reasons. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify you through the Service or by email. Your continued use of the Service after any change indicates your acceptance of the updated Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of law principles. Any disputes arising from or related to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of such courts.
13. Contact
If you have any questions about these Terms, please contact us at legal@knowsphere.app or through our contact page. We aim to respond to all inquiries within a reasonable timeframe.